Frequently asked questions

Everything you need to know about choosing, using, and returning your Yescool products.

Which blanket weight?

Between weights? Go lighter. Free 60-day weight exchange.

  • Under 190 lb15 lb
  • 190 lb or more20 lb

Choosing your blanket

What weight should I choose?

If you weigh under 190 lb, choose the 15 lb blanket. If you weigh 190 lb or more, choose the 20 lb blanket. If you’re between weights, go with the lighter one. Not sure you got it right? You can exchange it for free within 60 days.

What sizes and colors are available?

Our weighted blanket comes in three sizes. Available size and weight combinations:

  • 48" × 72" — 15 lb
  • 60" × 80" — 15 lb or 20 lb
  • 80" × 87" — 20 lb (our largest size)

Colors: Dark Gray, White, Pink, Black, and Navy.

What if I pick the wrong weight?

No problem. Weighted blankets qualify for a free 60-day weight exchange, with shipping included.

Which size is right for me?

A weighted blanket is made to cover you, not the whole bed. 48" × 72" is our most compact size (15 lb only), 60" × 80" suits one adult (15 lb or 20 lb), and 80" × 87" is our largest (20 lb only). Choose your weight by your body weight (see above), then pick a size available in that weight.

Can two people share one blanket?

Because the right weight depends on body weight, we recommend one blanket per person. If you want to share, our largest size is 80" × 87" (20 lb).

About the blanket

What is the blanket made of?

The outer fabric is soft brushed polyester (100% polyester). Inside, glass beads sit between layers of soft polyester batting, held in place by 7 layers of quilting and sealed in stitched squares of approximately 5" × 5" so the weight stays evenly distributed.

Will the beads shift around?

The 7-layer quilted construction and stitched squares are designed to keep the beads in place, so the weight stays evenly spread across the blanket.

Can I use it all year?

Yes. It’s designed for year-round indoor use.

Who is it for?

Our weighted blankets are designed for adult use.

Does it really help me sleep?

Based on 14,206 responses from Amazon Verified-Purchase Reviews and a Global Customer Survey (2026), 82% said they fell asleep faster, 77% woke up less during the night, and 68% felt calmer at bedtime.

Individual results vary. Yescool products are not medical devices and are not intended to diagnose, treat, or cure any condition.

How do I wash my blanket?

Machine wash cold on a gentle cycle with similar colors. Do not bleach. Do not iron. Tumble dry on low heat.

Is it safe for children, or during pregnancy?

Our weighted blankets are designed for adult use. They are not intended for infants or children, or for anyone who cannot remove the blanket on their own. If you are pregnant or have a medical condition, please check with your doctor before use.

Wind Down Sleep Set & duvet cover

What’s in the Wind Down Sleep Set?

A weighted blanket, a removable bubble duvet cover, and a weighted sleep mask, bundled together.

Can I buy the duvet cover on its own?

Not at this time. The removable bubble duvet cover is currently available only as part of the Wind Down Sleep Set.

What does the bubble duvet cover feel like?

It has a pressed-bubble texture with a soft, bumpy, granular feel. The cover is removable and closes with a concealed zipper.

Colors: Gray, Light Purple, Pink, Navy, and Black. Sizes: 48" × 72" and 60" × 80", so the Wind Down Sleep Set pairs the cover with a blanket in one of those sizes.

How do I put the duvet cover on my blanket?

Lay the cover flat, slide the blanket in through the zipper opening, and tie each of the cover’s 8 inner ties to the matching hanging loop on the blanket: one at each corner and one at the middle of each side. Then zip the cover closed.

How do I wash the duvet cover?

Machine wash cold on a gentle cycle with similar colors. Do not bleach. Do not iron. Tumble dry on low heat.

Weighted sleep mask

What are the sleep mask’s size and colors?

It measures 29.5" × 5" with a contoured wave shape. Colors: Black, Gray, Pink, Purple, and Navy.

What is the sleep mask made of, and how heavy is it?

It has a soft diamond-velvet side, a cool-touch nylon side, and a quiet hook-and-loop closure. It weighs about 0.57 lb (0.26 kg).

Can I return the sleep mask?

For hygiene reasons, sleep masks can’t be returned or exchanged, except in the case of a manufacturing defect. If yours arrives defective, contact us within 30 days with a photo and we’ll send a free replacement. Replacements aren’t available for change of mind or fit.

The same applies to the sleep mask included in a Wind Down Sleep Set.

Is the sleep mask covered by the warranty?

No. The 1-year limited warranty covers weighted blankets and duvet covers only.

How do I clean the sleep mask?

Hand wash cold and line dry.

Why does my sleep mask have a slight smell?

A mild paper or packaging scent is normal when you first open it. Air it out in a well-ventilated area for 15–30 minutes and the scent will dissipate.

How do I use the sleep mask?

The mask applies gentle pressure to help you relax. It is a sleep companion, not a medication that forces sleep, and results vary with individual sensitivity and habits. We recommend using it continuously for 1–2 weeks to help build a consistent relaxation response.

If you have an existing eye condition or sensitivity around the eyes, consult a healthcare professional before use. Keep away from infants and young children. Don’t wear it too tightly, and remove it immediately if you feel discomfort or notice changes in your vision.

Can I chill the sleep mask?

Yes. Place it in the freezer for about 30 minutes. Test the temperature on your arm before applying it to your eyes.

Orders & payment

What payment methods do you accept?

We accept major credit and debit cards, PayPal, and Amazon Pay.

Can I send my order as a gift?

Yes. Enter the recipient’s address as the shipping address at checkout. Questions about a gift order? Email support@getyescool.com.

Can I change or cancel my order?

Because our warehouse processes orders quickly, most orders enter fulfillment within an hour of being placed, so we can’t guarantee that an address change or cancellation will go through. If you need to make a change, please email support@getyescool.com as soon as possible and we’ll do our best to help.

If your package has already shipped and the address is wrong, contact the carrier directly with your tracking number to request an address update.

Shipping

How much is shipping?

Standard shipping is free on orders within the contiguous U.S., with no minimum purchase. Expedited and Priority shipping are available for a fee calculated at checkout.

Orders to Alaska, Hawaii, or other remote areas may incur an additional shipping fee, and some oversized items, such as blanket and duvet cover bundles, may incur an additional fee due to size or weight. Any applicable charges are shown at checkout.

How fast will my order ship?

Orders are packed and handed off to the carrier within 1–2 business days of payment confirmation, excluding weekends and holidays. During peak promotional periods such as Black Friday and Cyber Monday, processing may take an additional 1–2 business days. We ship from our U.S. fulfillment center in Corona, California.

How long will delivery take?

After your order ships, Standard shipping typically takes 3–8 business days, depending on how far you are from our West Coast fulfillment center. Expedited takes 2–3 business days and Priority takes 1–2 business days. Orders to Alaska, Hawaii, or other remote areas typically take 7–14 business days.

Where do you ship?

We currently ship to addresses within the United States only. We can’t ship internationally, to APO/FPO military addresses, or to PO boxes. If your region isn’t supported yet, check our storefronts on third-party marketplaces such as Amazon.

How do I track my order?

Tracking information typically updates with the carrier within 24–48 hours of shipment. Follow your package using the link in your shipping confirmation email. If tracking hasn’t updated in a while, email us and we’ll help look into it.

What if my package is lost, damaged, or not what I ordered?

Email us within 30 days of delivery with your order number (photos or video help). This applies if your package is lost in transit or hasn’t arrived after an extended period, arrived with visible shipping damage, or the contents don’t match your order. Once we’ve verified the issue, we’ll arrange a replacement or refund. Please keep the original packaging and shipping documentation to help us resolve things faster.

Returns, exchanges & warranty

What’s your return policy?

Weighted blankets and duvet covers, including those in a bundle, can be returned within 30 days of delivery for a full refund. There’s no return shipping fee and no processing fee. Items should be unused and in new condition. A reasonable try-on or test is fine, but we may deduct a portion of your refund if an item shows use beyond that.

How do I start a return or exchange?

Email support@getyescool.com with your order number and we’ll send you the next steps.

When will I get my refund?

Once your return arrives at our warehouse, refunds are typically processed within 5 business days to your original payment method. Your bank may take 3–5 more business days to post the funds, and you’ll get an email as soon as your refund is processed.

We recommend shipping your return with a trackable carrier, since we can’t issue a refund for a package that never reaches our warehouse.

How does the 60-day weight exchange work?

If your blanket doesn’t feel right, you can exchange it for a different weight within 60 days of delivery. The exchange is free, shipping included, and applies to weighted blankets only, including blankets in a bundle. Only the blanket is exchanged; the rest of your bundle stays as is. After we receive and inspect your returned blanket, we ship your replacement.

What if I return a Wind Down Sleep Set?

When you return a Wind Down Sleep Set, the blanket and duvet cover must be sent back together. If the duvet cover is missing, we’ll treat the return as incomplete and contact you for the missing piece before your refund can be processed.

For hygiene reasons, the sleep mask in the set can’t be returned. You keep the mask, and its retail price, as listed at the time of your order, is deducted from your refund.

What if my package is refused or returned because of the address?

A fee applies only if a package is returned to us because the shipping address provided was incorrect or because the package was refused at delivery. It doesn’t apply to standard returns or weight exchanges.

The fee is deducted from your refund: $5 for sleep-mask-only orders and $20 for orders that include a blanket (alone or bundled). If you choose a product exchange instead of a refund, the fee is waived.

Please double-check your shipping address at checkout. If you spot a mistake, email support@getyescool.com right away.

What does the 1-year limited warranty cover?

The warranty covers weighted blankets and duvet covers for 1 year from the date of purchase, with valid proof of purchase. It covers defects in materials and workmanship, including bead leakage, seam or stitching failure, and zipper malfunction.

It doesn’t cover accidental damage, misuse, or normal wear and tear.

How do I make a warranty claim?

Email support@getyescool.com with your order number and photos or video of the issue.

How do I contact support?

Email support@getyescool.com. We reply within 24 hours on business days.

Still have a question?

We reply within 24 hours on business days.

Email support